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Getting Started: Product Catalog
Getting Started: Product Catalog
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Written by empowerU
Updated over 3 months ago

Introduction

empower contains a fully integrated Product Catalog (eCatalog) that allows users to search for specific products along with advanced features such as product compare, access publications, etc. This guide includes an overview of the key features of the integrated Product Catalog.

Products Home Page

The Products Home Page provides the top level product catalog page for empower. From here, users will see ABB's products segmented by core business units and product families.

Key actions from this page include ...

  1. Product Search: users can use the empower global product search to locate a specific product based on key search terms.

  2. Competitor Product Search: use this option to search for equivalent ABB products based on competitor product catalog numbers. Results will be based off of the information that empower currently has and might not be 100% comprehensive to a competitor offering.

  3. Drill down by product family: click into a specific specific product family to find a product offering, access the product compare functionality and filter based on key product attributes.

  4. Configurator Tools: this section will allow you to access configurators for our standard catalog based products to help you locate the right product for your needs.

Need to configure complex products? Users should still access empower's Quote feature for all complex equipment and projects.

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Product Page

The specific product page will provide key information for the individual catalog number / product. Users can view the information online or generate and send a product specification sheet.

Key sections of the page include ...

  1. Email / Download: generate and email a product specification page.

  2. Product Information: here you will find key product information such as UPC number, product description and more. Use the Show More link to expand this section.

  3. Add to Cart: empower users with order entry permissions can directly add the product to their cart. This will place the item in the cart and allow the user to continue viewing and searching products.

  4. Product Details & Information: these series of tabs will provide more detailed product information including price & availability, specifications and publication documents. Click on each section for more information.

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Product Search

ABB's product catalog is fully integrated into empower making locating specific products easier. The below sections highlight each of the common ways to locate products in the catalog.

Navigating Products

From the Products page, users can navigate into a specific product family to access certain catalog features. Each of these features makes it easier to identify a specific product and key information.

Selecting key attributes (from the left side filter) will limit the result set across the product listing. The available attributes will update based on the results from previous selections which will guide users to selecting valid products. From this screen users can save to list, add to cart or compare similar products.

TIP: To return to the full list of products, select the X at the top of the filter options.

Competitor Lookup (Search)

empower allows users to perform a competitive product search across the ABB product portfolio. To activate the competitor search:

  • click Products from the toolbar

  • (under the Competitor Lookup section), select a competitor from the drop-down and/or enter the competitor's product number and click the search icon to view comparable ABB products.

NOTE: Some competitor products may not be loaded into empower.

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Search Results

The products search result allows users to quickly save items to a list to be used in the future. Users can also add one or more products from the search results to the cart in order to place an order.

Saved products can be accessed from the Saved Items menu in empower.

TIP: the product compare feature is only available when viewing a specific product family.

empower users can search the complete digital catalog directly from the empower application. Clicking on the Products menu from the empower homepage will launch the integrated eCatalog.

Users can use the digital catalog to access product details, filter products by key attributes, and add items to a cart for order entry. Advanced features include competitor cross reference and product compare options.

Product Comparison

When users use the Product Navigation functionality within the product catalog, they will be able to compare like products. After picking a Product Family, the Compare button will become active on the search results.

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Comparing Products

From the Product Navigation results page, you will need to select a Product Category [i.e. Dry Type Vented] from the filter menu in order to activate the Compare button. Once you are viewing a specific item category, you can then proceed to choose 1 or more items to compare.

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The product comparison screen will present key product attributes that will be compared across the selected products. From the compare page users can Add to Cart or Save to List.

  1. Users can choose to hide or show common features and highlight differences between the products.

  2. When selected, product attribute differences are highlighted in grey on the comparison page.

TIP: you can compare up to 4 products at a time using the compare feature.

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Product Compare Results

Specifications & Publications

From the Product Details page users can access key production information, including specifications, and access key publication documents.

Product Specifications

The product specifications section will provide key product attribute values as they are stored within ABB's system. The specific fields will vary depending on the product family.

TIP: if you believe an attribute to be listed incorrectly, utilize the Feedback button within ABB empower to let us know!

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Product Specifications

For certain products with enhanced data, there is also a 'Features and Benefits' section that shows additional data describing usability.

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Product Publications

Through an integration with ABB's publication library, key product documents will be displayed on the Publications link when viewing product details. These documents include items such as Installation and Instructions, Drawings, Specification sheets, etc.

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Product Publications

Download / Email

From the Product Details page users can click on the Email / Download button to generate a product specification sheet. This document can be downloaded directly to your local computer as a PDF or users can elect to have the document automatically emailed from empower to an end user.

Click on Email / Download button to activate the file generation process. From there you can choose email or download and options such as include pricing.

TIP: you can send an email to any valid email address, they do not have to be a registered empower user.

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Email / Download Product Sheet

Product Details

Product details can be accessed for individual products throughout the core empower screens. When you see a blue hyperlinked text for a product number (catalog number) you can activate that link to see the product details. These are the same product details that are provided in the eCatalog. You will find these product links from the order tracking page, price & availability screens, project tracking, and more.

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Product Details


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