How can I set my default language?
How can I set my default language?
By clicking on your name at the top of the empower screen, you can access your profile to set your default language and other options.
How do I alert someone if a language translation is incorrect?
How do I alert someone if a language translation is incorrect?
Use the empower AI icon on the bottom right side of the screen and select "Ask a question" and then select "I need to submit feedback". Here you can provide more detail and it's a great way to help us keep the empower platform up to date!
Does empower have click to chat functionality?
Does empower have click to chat functionality?
You can chat with our AI Bot, “Fin.” Fin can quickly answer questions, provide Customer Service and Technical Support contacts, collect feedback, and gather feature suggestions. Just click the AI Bot in the bottom-right corner of your screen and start exploring!
Who do I contact for support?
Who do I contact for support?
For 24 hour support use the empower AI icon at the bottom-right of any screen. Select “Ask a question,” then choose “I have a question about empower.” Our team reviews feedback daily. For urgent issues, email us at [email protected].
Are there training guides?
Are there training guides?
The empower Help Center provides step-by-step instructions to help you use empower effectively. You can also register for live training sessions or watch past trainings on demand. Some lessons include quick video tutorials for additional guidance.
If you find any instructions that need more detail or think a “how-to” video would help, please share your feedback using the AI Bot at the bottom of the screen. Select “I have a question” and then “I would like to provide more feedback.”